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Issue Details [XML]

Key: CHD-1405
Type: New Feature New Feature
Status: Open Open
Assignee: Unassigned
Reporter: Robert Middleswarth
Votes: 0
Watchers: 1
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Cerberus Helpdesk

[ACL] Add an ACL to limit someone abilty to take a ticket.

Created: 08/Sep/09 09:44 AM   Updated: 17/Jun/10 07:16 PM
Fix Version/s: Sea of 1000 Wishes

Original Estimate: Unknown Remaining Estimate: Unknown Time Spent: Unknown
File Attachments: 1. Text File cerb4-chd-1405.patch (25 kb)
2. Text File cerb5-chd-1405.patch (25 kb)
3. Text File limit_whois.patch (2 kb)
4. Text File limit_whois_2.patch (2 kb)


xP Priority: 3 - Would Be Nice
Marquee: Mail


 Description   
There are times when you want to limit a user to only working on tickets you assign to them and don't want them to be able to take the ticket.


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Comment by Robert Middleswarth [09/Sep/09 08:32 PM]
Updated Patch. Slight mistake in the original patch.

Thanks
Robert

Comment by Robert Middleswarth [09/Sep/09 08:34 PM]
Slight fix to a mistake in my original patch.

Thanks
Robert

Comment by Robert Middleswarth [30/Jan/10 10:27 AM]
I attached the wrong patch to this ticket.

Comment by Robert Middleswarth [30/Jan/10 01:27 PM]
Ok here is an actually about that adds take limits inside Cerberus. It is more restrictive then assignable.

Branches were I will be keeping the patch updated.

Cerb4 - http://github.com/rmiddle/cerb4/tree/jira/chd-1405
Cerb5 - http://github.com/rmiddle/cerb5/tree/jira/chd-1405

Comment by Robert Middleswarth [17/Jun/10 07:16 PM]
Something broken this patch between Cerberus 4 and Cerberus 5. At this time I need to start from scratch. Don't use the patches above in Cerberus 5.

Thanks
Robert