[#CHD-1510] Prevent destructive behavior if mailparse.so not present - WebGroup Media LLC

Issue Details [XML]

Key:	CHD-1510
Type:	Improvement
Status:	Resolved
Resolution:	Fixed
Assignee:	Unassigned
Reporter:	Erika Frankel
Votes:	0
Watchers:	1

Operations

Clone this issue

If you were logged in you would be able to see more operations.

Cerberus Helpdesk

Prevent destructive behavior if mailparse.so not present

Created: 16/Dec/09 11:49 AM Updated: 25/Apr/10 10:46 AM

Fix Version/s:

5.0 RC1

Original Estimate:	Unknown	Remaining Estimate:	Unknown	Time Spent:	Unknown
Environment:	Linux. Shared hosting. Limited control over/notification of upgrades, default libraries and path changes. My host's not-quite-happy PHP upgrade process has caused this problem several times causing a number of tickets to be discarded until I noticed and reset the paths.

Description

If mailparse.so cannot be found, the mail accounts are checked (and cleared) anyway, but the messages are lost. Is it possible for POP3 / IMAP E-Mail Importing to test for mailparse.so before collecting/deleting mail from the mail server?

All

Comments

Work Log

Change History

Sort Order:

Comment by Erika Frankel [16/Dec/09 12:04 PM]

[ Permlink ]

Except that I just found that you place them all nicely in the fail directory where they can indeed be recovered. Never mind. I don't see a way to delete this issue, or I would do so. Apologies...

Comment by Jeff Standen [WGM] [25/Apr/10 10:46 AM]

[ Permlink ]

Fixed in Cerb5 RC1