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Issue Details [XML]

Key: CHD-1558
Type: New Feature New Feature
Status: Open Open
Assignee: Unassigned
Reporter: Joe Geck [WGM]
Votes: 2
Watchers: 1
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Cerberus Helpdesk

[Time Tracking] Sum of all individual entries on the ticket display

Created: 15/Jan/10 10:03 AM   Updated: 13/Mar/10 05:48 PM
Fix Version/s: Sea of 1000 Wishes

Original Estimate: Unknown Remaining Estimate: Unknown Time Spent: Unknown
File Attachments: 1. Text File cerb4-chd-1558.patch (2 kb)
2. Text File cerb5-chd-1558.patch (2 kb)

Issue Links:
Depends On
 
This issue is depended on by:
CHD-1560 [Reports] Show total time for each ti... Open


 Description   
Summary (quoted from customer):

There is no field which indicates to total time spent on a ticket in the ticket view. The only thing we have is the list of comments showing individual tracks. A time spent field showing the total amount of time for a ticket would be very convienient (sum of all time tracking entries).

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Comment by Joe Geck [WGM] [15/Jan/10 10:03 AM]
Reported in the forums along with some old JIRA requests.
http://www.cerb4.com/forums/showpost.php?p=13407&postcount=1

Comment by Robert Middleswarth [25/Jan/10 10:11 PM]
I added a time tracker to the display.

I am also keep branches with the change.

Cerb4 - http://github.com/rmiddle/cerb4/tree/jira/chd-1558
Cerb5 - http://github.com/rmiddle/cerb5/tree/jira/chd-1558