I should also note that we're currently using Version 4.3.1 Stable (Build 951)

Yes, depending on the way this is implemented it could be very useful for us too.

With a sea of tickets / checkboxes it's easy to sometimes perform an incorrect operation on a ticket (close the wrong one, or mark it as spam etc.) accidentally. Some way to search the audit log and/or view operations performed by each user by time would really help in these cases.

E.g. Worker X knows he closed a ticket accidentally during the last 24 hrs, but he doesn't know what the ticket was / about etc. so can't search for it. His action was recorded in the audit log so it should be possible "in theory" to search for all Worker X actions in the last 24 hrs to find the one in question; obviously with all of those timestamped it can be quite easy to find the particular tickets he worked on around the desired time (e.g. he thinks it was about 13:00) and take care of it.

But Niek, the cool kids are using v5 these days... Why did you only just start using Cerberus but yet you're in v4?

Scratch that last question! ... **goes away to learn about the difference between 2010 and 2011**

This can be closed now since the audit log is no more and the activity log is searchable through filters.

Resolved as of 5.4 with the new Activity Log