History | Log In     View a printable version of the current page. Get help!  
Issue Details [XML]

Key: CHD-1922
Type: New Feature New Feature
Status: Closed Closed
Resolution: Fixed
Assignee: Unassigned
Reporter: Niek Beernink - Oxilion
Votes: 1
Watchers: 0
Operations

Clone this issue
If you were logged in you would be able to see more operations.
Cerberus Helpdesk

ability to quickly delete individual messages from a conversation

Created: 27/May/10 05:05 AM   Updated: 28/Dec/10 03:05 PM
Fix Version/s: The Yellow Brick Superhighway

Original Estimate: Unknown Remaining Estimate: Unknown Time Spent: Unknown
Issue Links:
Duplicate
This issue duplicates:
CHD-287 The ability to delete individual mess... Minor Resolved
 

Value: 3 - Would Be Nice
Marquee: Mail


 Description   
Some of our customers use Out of Office replies which we don't really need in a conversation. In order to delete them, we first have to split the thread, then delete the out of office reply and merge any remaining conversation parts. It could add to the tidiness of a conversation if we could quickly delete an individual without wasting too much time.

 All   Comments   Work Log   Change History      Sort Order:
Comment by Robert Middleswarth [27/May/10 06:04 AM]
I know there is some concern with deleting messages out of the system. What about a simple hide option. Were the messages are hidden out of the conversational view?

Thanks
Robert

Comment by Jeff Standen [WGM] [28/Dec/10 03:05 PM]
Dupe. Follow CHD-287