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Issue Details [XML]

Key: CHD-1975
Type: Bug Bug
Status: Closed Closed
Resolution: Incomplete
Assignee: Unassigned
Reporter: Joe Geck
Votes: 0
Watchers: 0
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Cerberus Helpdesk

[Snippets] Test button preview isn't swapping out tokens consistently

Created: 13/Jul/10 07:56 PM   Updated: 14/Jul/10 09:41 PM
Fix Version/s: None

Original Estimate: Unknown Remaining Estimate: Unknown Time Spent: Unknown
Environment: 5.1.0-dev (Build 2010071301) [Git]


 Description   
Summary:
Probably due to being in a transitional phase. I haven't been able to run an exhaustive test of all possible tokens, but it appears the following aren't being swapped (i.e. blanks instead of real values).

* Assignee
* Ticket custom fields

I'm using a limited set of tickets (< 10) in my whole desk and the snippets do properly swap when actually inserted into live tickets.

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Comment by Joe Geck [14/Jul/10 09:41 PM]
Ignore this one, I screwed up and didn't realize it pulled from closed or deleted tickets. That was the problem.