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Issue Details [XML]

Key: CHD-1993
Type: Improvement Improvement
Status: Open Open
Assignee: Unassigned
Reporter: Joe Geck
Votes: 0
Watchers: 0
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Cerberus Helpdesk

[Export] No way to translate IDs into english

Created: 30/Jul/10 01:16 PM   Updated: 26/Sep/11 01:05 AM
Fix Version/s: Sea of 1000 Wishes

Original Estimate: Unknown Remaining Estimate: Unknown Time Spent: Unknown
Environment: 4.3.1/5.x
Issue Links:
Duplicate
 
This issue is duplicated by:
CHD-2426 exported csv improvements Open


 Description   
Summary:
I cannot believe this isn't already in JIRA but I can't find it (you'd think whoever filed it would have used the word "export"...) In any case, there's no great way to convert the group, bucket, ... , worker IDs into the "english" when you use the 'export' from any worklists. I assume there's no workaround?

Steps:
0) User reported it with Opportunities and workers, but you could do it from any ticket list too.
1) From 'Overview', click 'export' and expose some of the "ID" columns: group, bucket, last (next) worker, etc.
2) Choose CSV or XML and click 'Export'.

Result:
Notice results are IDs instead of english, i.e. "Last Worker" = 647

 All   Comments   Work Log   Change History      Sort Order:
Comment by Joe Geck [30/Jul/10 01:17 PM]

Comment by Jeff Standen [WGM] [31/Jul/10 09:05 PM]
This is because it's the views/worklists which translate the raw data into human-readable form.

When you export for scripting purposes, the raw data is what you actually want. We could add a toggle.

In 5.2 I plan to add 'renderers' to views, which would allow you to format a cell in human readable format regardless of where we're displaying it: worklists, RSS, export, etc.