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Issue Details [XML]

Key: CHD-2246
Type: New Feature New Feature
Status: Resolved Resolved
Resolution: Duplicate
Assignee: Unassigned
Reporter: Robert Middleswarth
Votes: 0
Watchers: 0
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Cerberus Helpdesk

[Decision Tree] Add a new condition that would create a button for custom workflows.

Created: 10/Apr/11 07:38 AM   Updated: 16/Apr/11 05:37 PM
Fix Version/s: 5.5

Original Estimate: Unknown Remaining Estimate: Unknown Time Spent: Unknown
Issue Links:
Duplicate
This issue duplicates:
CHD-1977 Macros Resolved
 

Marquee: Context Links


 Description   
To get a better idea what the user is looking for see.

http://www.cerb4.com/forums/showthread.php?t=3180

The basic idea is to create marco's attached to buttons that the user can define for what is import to they user. Under 5.4 it doesn't look that hard.and can be done as a plug-in.

Thanks
Robert

Examples the user suggested would be quick assignment of a ticket to someone else including setting custom fields and other things that one could do manually but does over and over again.

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Comment by Jeff Standen [WGM] [16/Apr/11 05:37 PM]
Closing as a dupe. Follow the linked issue for Macros.