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Issue Details [XML]

Key: CHD-421
Type: Improvement Improvement
Status: Closed Closed
Resolution: Fixed
Assignee: Unassigned
Reporter: Jeff Standen [WGM]
Votes: 8
Watchers: 4
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Cerberus Helpdesk

Add an option to require account registration ( login ) to create Support Center tickets

Created: 01/Jan/08 01:09 AM   Updated: 12/May/09 09:56 PM
Fix Version/s: 4.2

Original Estimate: 1 hour Remaining Estimate: 1 hour Time Spent: Unknown

Value: 2 - Significant Value


 Description   
http://www.cerb4.com/forums/showthread.php?p=2043#post2043

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Comment by Jeff Standen [WGM] [02/Jan/08 02:06 AM]
In the meantime, you can edit the usermeet.sc/plugin.xml and do:
<value>
<data key="uri" value="contact"></data>
<data key="menu_title" value="open a ticket"></data>
<data key="icon" value="images/crystal/icon_open_ticket.gif"></data>
<data key="requires_login" value="1"></data>
</value>

Comment by Mike Fogg [14/Apr/08 04:10 PM]
jlehrhoff brought this up on the forums:
http://www.cerb4.com/forums/showthread.php?p=4457

Comment by Anders Wilson [08/Sep/08 03:46 AM]
While at it, I suggest to also add an option to require login to browse the KB.

Comment by Jeff Standen [WGM] [12/Apr/09 04:28 PM]

Comment by Joe Geck [12/May/09 09:56 PM]
Verified implemented and working in 4.2 dev build 907.

There are two new options for the Support Center, one for the 'Open Ticket' and one for the 'Knowledgebase' module. Just enable the "Must be logged in to..." options for the corresponding module.

Will update forum thread when 4.2 is released into stable.