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Issue Details [XML]

Key: CHD-502
Type: New Feature New Feature
Status: Open Open
Assignee: Unassigned
Reporter: Joe Geck
Votes: 3
Watchers: 0
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Cerberus Helpdesk

[Feature Request] Visible difference between new messages and ones that already have been reviewed.

Created: 04/Feb/08 09:25 PM   Updated: 28/Dec/10 03:31 PM
Fix Version/s: Sea of 1000 Wishes

Original Estimate: Unknown Remaining Estimate: Unknown Time Spent: Unknown


 Description   
Summary:
http://www.cerb4.com/forums/showthread.php?p=2722#post2722

4.) Visual queues that new messages have been received.

Even without autorefresh, there should still be a visible difference between new messages and those that have already been reviewed.

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Comment by Jeff Standen [WGM] [28/Dec/10 03:31 PM]
I suppose there could be a 'last_viewed' timestamp on tickets.