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Issue Details [XML]

Key: CHD-535
Type: Improvement Improvement
Status: Open Open
Assignee: Unassigned
Reporter: Dan Hildebrandt [WGM]
Votes: 2
Watchers: 2
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Cerberus Helpdesk

Create event point on auto-response so Audit Log can monitor it.

Created: 25/Feb/08 01:44 PM   Updated: 01/Aug/09 09:09 PM
Fix Version/s: Sea of 1000 Wishes

Original Estimate: Unknown Remaining Estimate: Unknown Time Spent: Unknown


 Description   
http://www.cerb4.com/forums/showpost.php?p=3285

requests audit log entries to show whether an autoresponse was sent.

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Comment by Jeff Standen [WGM] [26/Feb/08 03:44 PM]
Currently the audit log is very specific to tracking fields on tickets. It's not built to track generic events. This could be tweaked, but it's not as simple as adding a listener.

We could eventually change the audit log to still automatically log ticket table changes so we don't have to define actions to log every time the schema changes. When this refactor is more compelling it's something we certainly can do.

Comment by Joe Geck [WGM] [18/Jun/09 12:01 PM]