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Issue Details [XML]

Key: CHD-54
Type: Improvement Improvement
Status: Closed Closed
Resolution: Fixed
Assignee: Unassigned
Reporter: Joe Geck
Votes: 0
Watchers: 0
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Cerberus Helpdesk

Undo notification div not appearing after clicking the inline 'report spam' icon

Created: 10/Jul/07 08:51 PM   Updated: 19/Jul/07 02:50 AM
Fix Version/s: None

Original Estimate: Unknown Remaining Estimate: Unknown Time Spent: Unknown


 Description   
When reporting spam by checking off a ticket and then clicking the report spam button you get the handy undo div. On the flip side if you click the inline 'report spam' icon you do not get any undo notification. May want to comtemplate a way of incorporating the undo notification for the inline if possible, simply from a usability standpoint.

Note:
In any case if you do inline first and then the 'report spam' button, undo-ing the action seems to be undoing both so functionality wise it seems to do the job just fine.

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Comment by Jeff Standen [WGM] [18/Jul/07 05:03 PM]
Mike,

You were involved with building this undo functionality with me. It should be rather simple for the inline packet to create a 'last action' record for the next view refresh. But since it doesn't reload the view we have no way to trigger the undo panel yet. Perhaps we need to separate it from view reload (or at least allow it to be run itemized -- which is better since 90% of the cases work fine automatically on reload).

Comment by Mike Fogg [18/Jul/07 09:16 PM]
Marking a ticket as spam using the inline spam option in ticket views will now subsequently display and allow undos from the undo div.

Comment by Joe Geck [19/Jul/07 02:50 AM]
Works as described.