[#CHD-600] Community Tool -> SSL/HTTPS Doesn't Work - WebGroup Media LLC

Issue Details [XML]

Key:	CHD-600
Type:	Bug
Status:	Resolved
Resolution:	Fixed
Assignee:	Jeff Standen [WGM]
Reporter:	Eric Carter
Votes:	0
Watchers:	0

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Cerberus Helpdesk

Community Tool -> SSL/HTTPS Doesn't Work

Created: 02/Apr/08 01:09 PM Updated: 18/Feb/09 01:45 AM

Fix Version/s:

4.1

Original Estimate:

Unknown

Remaining Estimate:

Unknown

Time Spent:

Unknown

Environment:

RHEL5,APACHE2,PHP5

Issue Links:

Duplicate

This issue is duplicated by:
	~~CHD-679~~ Community Tools should support HTTP a...

Value:

1 - Must Have

Description

Steps to reproduce:

1. Login to Cerb4 on a SSL-enabled server, https://myhost/helpdesk
2. Enable the community tools plugin (affects support center too from what I can tell)
3. Add a new community
4. Review the "Installation" section, index.php
5. REMOTE_HOST is defined as 'myhost.com:443'
6. On line 230, see $url = 'http://' ... etc
7. On line 249, see $url = 'http://' ... etc

Had trouble getting this to work, decided to just use http - but I think you'll need to change the $url variable to https if SSL is detected.

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Comment by Mike Fogg [14/Apr/08 03:07 PM]

[ Permlink ]

Forum user jlehrhoff noticed this also at http://www.cerb4.com/forums/showthread.php?p=4424

Comment by Jeff Standen [WGM] [18/Feb/09 01:45 AM]

[ Permlink ]

Fixed for 4.1 release:

* [Community Tools] Improved the community tools proxy (the deployed index.php file) so it can handle back-end helpdesks that are running in SSL or are on non-standard ports (with or without SSL). 8080/8443 should be supported, as well as the typical 80/443, or any intranet variety. To benefit from this you need to replace your deployed community tool index.php files with the code generated in the "Installation" section from Helpdesk Setup->Community Tools.