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Issue Details [XML]

Key: CHD-670
Type: New Feature New Feature
Status: Reopened Reopened
Assignee: Unassigned
Reporter: Brenan Cavish
Votes: 1
Watchers: 0
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Cerberus Helpdesk

New Report - Time Worked on ticket

Created: 07/May/08 06:05 PM   Updated: 14/Sep/09 07:02 PM
Fix Version/s: Sea of 1000 Wishes

Original Estimate: Unknown Remaining Estimate: Unknown Time Spent: Unknown
Issue Links:
Duplicate
This issue duplicates:
CHD-397 Reports/Time Tracking feedback Minor Closed
 


 Description   
New Report - Time Worked on ticket
This will probably be best implemented with billing/time tracking. (billable time per ticket report)

As of right now I don't think there is any way to filter times by ticket for both the reports and the 'activity', 'Time Tracking' tab. The three time tracking reports only organize time entries by worker, organization, and activity.

The 'Time Tracking' tab also comes up empty. The best you can filter by is 'source' in 'Ticket' but that doesn't let you name a specific ticket.

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Comment by Dan Hildebrandt [WGM] [18/Jun/08 05:43 PM]
Consolidating Reports requests.

CHD-670 requests a report on time worked on ticket (related to time tracking, too)

If watching/voting on 670, please switch to CHD-397.

Comment by Joe Geck [11/Sep/09 06:18 PM]
As per the breaking up of CHD-397 I'm re-opening this request as a standalone suggestion.