http://www.cerb4.com/forums/showpost.php?p=5860&postcount=1

This came up in Town Hall this morning. +1 on his behalf.

Aging patches proposed on CHD-1278

Changed my patch branch to 725. Although I really need to remove my custom template and reuse one from another part of core.

Thanks
Robert

https://github.com/rmiddle/cerb5/tree/jira/5.5/chd-725

Implemented in 5.6:

* [Mail/Compose/Custom Fields/Usability] [CHD-725] Custom fields can now be set from the compose mail screen. This saves the tedious extra steps of having to view each new ticket, edit, and set them from the peek popup.