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Issue Details [XML]

Key: CHD-736
Type: New Feature New Feature
Status: Open Open
Assignee: Unassigned
Reporter: Joe Geck
Votes: 1
Watchers: 0
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Cerberus Helpdesk

[Tickets] Parent-child relationship between tickets to propagate status changes downward

Created: 09/Jul/08 08:15 PM   Updated: 12/May/10 09:54 AM
Fix Version/s: An Ounce of Prevention

Original Estimate: Unknown Remaining Estimate: Unknown Time Spent: Unknown
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Related To
 
This issue is related to:
CHD-911 [Tickets] Option to merge "related ti... Resolved

Value: 3 - Would Be Nice


 Description   
Summary:
Looking for something other than merging where you can assign a ticket to a parent ticket and have status changes apply downwards.

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Comment by Damien R [24/Oct/08 11:46 AM]
ticket dependencies? Example use-cases or scenarios that you're thinking of for this feature would probably help the devs and others understand what you're looking for...

Comment by Joe Geck [10/Nov/08 08:28 PM]
Important Note:
While this could have been lumped into CHD-736 which deals with merging tickets based on a slave/master context. It has been suggested in the corresponding forum thread that this could potentially serve as the foundation or starting point for developing a revised merget ticket solution.

I tend to agree with these sentiments, but more importantly this should be an independent request based on the fact that is a more generic (or abstract) merge ticket feature. To me it seems like even if we don't choose to implement a more robust merge ticket system based on slave/master for example, we could still implement this to satisfy a select group of users.

Comment by Joe Geck [10/Nov/08 08:29 PM]
^^^ Above comment is referring to CHD-911 (in case of confusion)

Comment by Joe Geck [12/May/10 09:54 AM]