History | Log In     View a printable version of the current page. Get help!  
Issue Details [XML]

Key: CHD-75
Type: Improvement Improvement
Status: Closed Closed
Resolution: Won't Fix
Assignee: Unassigned
Reporter: Joe Geck
Votes: 0
Watchers: 0
Operations

Clone this issue
If you were logged in you would be able to see more operations.
Cerberus Helpdesk

Unchecking all buckets in the Group Filters has the same search behavior as if you checked all the buckets

Created: 13/Jul/07 06:53 PM   Updated: 16/Jul/07 02:47 PM
Fix Version/s: None

Original Estimate: Unknown Remaining Estimate: Unknown Time Spent: Unknown


 Description   
Summary:
When you normally filter out buckets by checking off individual ones you get a view of the tickets in the checked buckets. However if you for instance uncheck all the buckets and refresh you see all the tickets as if you'd checked off all the buckets. It seems to not make sense logically, then again whether it's ever of any realistic concern or practical value is slim.

Steps:
1) From the tickets dashboard click 'organize' (if you aren't there already)
2) Under Group Filters click the 'In these buckets' radio button
3) Check off all available buckets, click refresh, and observe the tickets displayed
4) Click clear to uncheck all buckets, click refresh and observe the tickets displayed

Result:
The list of tickets is the same whether you search all buckets or none.

 All   Comments   Work Log   Change History      Sort Order:
Comment by Jeff Standen [WGM] [16/Jul/07 01:34 PM]
This is absolutely intentional. What would the function be of filtering for no buckets?

Comment by Joe Geck [16/Jul/07 02:47 PM]
not a bug.