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Issue Details [XML]

Key: CHD-776
Type: Task Task
Status: Closed Closed
Resolution: Fixed
Assignee: Unassigned
Reporter: Joe Geck
Votes: 0
Watchers: 0
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Cerberus Helpdesk

[DEMO MODE] Certain 'helpdesk setup' tabs can still be modified

Created: 05/Aug/08 06:46 PM   Updated: 03/Dec/08 07:15 PM
Fix Version/s: 4.0 - Milestone #21

Original Estimate: Unknown Remaining Estimate: Unknown Time Spent: Unknown
File Attachments: 1. Text File CHD-776.patch (2 kb)


Value: 1 - Must Have


 Description   
Summary:
A few more areas of the 'Helpdesk Setup' section is still configurable with DEMO MODE enabled. The following "tabs" you can still add, edit, delete existing data:

* Forum Explorer
* Knowledgebase
* Web API
* Community Tools

So for instance you can add a new forum, new Support Center, and new KB topics. It looks for the most part you can delete stuff as well. The one exception being Community Tools. Looks like you can create new communities but you can't actually add/change any content (e.g. new contact situations). You also can't delete communities.



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Comment by Mike Fogg [12/Nov/08 11:14 PM]
fixed in patch

Comment by Jeff Standen [WGM] [12/Nov/08 11:24 PM]
This looks fine, go ahead and commit it.

Comment by Mike Fogg [13/Nov/08 12:26 AM]
fixed as of build 797

Comment by Joe Geck [03/Dec/08 07:15 PM]
Verified fixed as of dev build 809.

Forum Explorer, Knowledgebase, Web API and Community Tools can no longer be modified.