| Key: |
CHD-833
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| Type: |
New Feature
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| Status: |
Open
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| Assignee: |
Unassigned
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| Reporter: |
Joe Geck
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| Votes: |
0
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| Watchers: |
0
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Clone this issue
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If you were logged in you would be able to see more operations.
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Original Estimate:
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Unknown
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Remaining Estimate:
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Unknown
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Time Spent:
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Unknown
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Summary:
http://www.cerb4.com/forums/showthread.php?p=6759#post6759
[[quote]]
One of my company's requirements for purchasing help desk software is that it needs to handle or connect to a computer and software inventory database. judging by a quick search of the forums, there is not a lot of demand for this functionality and your development seems to be driven by demand (understandably).
Basically, what we'd like is to have a tab on each ticket that displays hardware and software information related to the requester. And also a tab or link to an organization's inventory when browsing the address book.
I realize you have no intention of building this into cerberus but was wondering if you had a process to request development of a plugin for pay.
The software I was looking to integrate was "open computers and software inventory" ( http://sourceforge.net/projects/ocsinventory/ ) but i'm open to suggestions if you have something else you like to use.
[[/quote]]
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There are no comments yet on this issue.
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[Plugins] Hook into an existing computer and software inventory database