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Issue Details [XML]

Key: CHD-880
Type: Improvement Improvement
Status: Resolved Resolved
Resolution: Fixed
Assignee: Unassigned
Reporter: Joe Geck
Votes: 1
Watchers: 0
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Cerberus Helpdesk

[Compose] Add template support to the quick compose window

Created: 24/Oct/08 02:42 PM   Updated: 18/Aug/11 11:43 PM
Fix Version/s: 5.6

Original Estimate: Unknown Remaining Estimate: Unknown Time Spent: Unknown
Issue Links:
Related To
This issue is related to:
CHD-879 [Log Message] A quick log message (po... Open
This issue is related to:
CHD-1012 Email Templates Resolved

Value: 2 - Significant Value
Marquee: Mail, Usability


 Description   
Summary:
The quick compose window accessed from clicking an e-mail address does not currently support templates. If possible it would be nice to at least include the ability to insert your "send mail" templates (you don't necessarily need to create new templates from the quick compose window).

Steps:
1) Search for a contact in your 'address book'
2) Click a valid address
3) Click 'compose'

Result:
No option to use existing "send mail" templates.

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Comment by Joe Geck [24/Oct/08 02:45 PM]
Including templates in the quick compose window complements the more practical use of "phone call" templates if we ever decided to add a quick log message window. Assuming quick log message copied quick compose they would both ideally support templates.

See the CHD-879 comments for an explanation on quick log message templates.

Comment by Jeff Standen [WGM] [12/Nov/08 08:50 PM]
Reusing the existing e-mail templates dialog is 15 seconds of work, but the issue is 'quick compose' and the templates chooser use the same popup hook in the code. I'll need to tweak some things to have two popups on the screen playing nice.

As a design decision, we've tried to avoid popping up more than one thing at a time. We'll sort something out.

Comment by Jeff Standen [WGM] [16/Jul/10 04:23 PM]
I *FINALLY* got around to adding layers to the popup functionality. It should be trivial to get snippets working with other popups now.

Comment by Jeff Standen [WGM] [18/Aug/11 11:43 PM]
Implemented in 5.6-dev