| Key: |
CHD-992
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| Type: |
New Feature
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| Status: |
Open
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| Assignee: |
Unassigned
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| Reporter: |
itbackoffice
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| Votes: |
0
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| Watchers: |
1
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Clone this issue
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If you were logged in you would be able to see more operations.
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Original Estimate:
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Unknown
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Remaining Estimate:
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Unknown
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Time Spent:
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Unknown
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When a ticket is closed, along with the Closure email the client will recieve, they get a option to reply with + or - feedback, this can then be attached to the ticket thread or hidden for only managers to see allowing client to evaluate in confidence.
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(This probably relates to customer satisfaction surveys on ticket close)
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Private feedback from clients after closing tickets