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Summary
Project:
Cerberus Helpdesk
Fix For:
Sea of 1000 Wishes
Resolutions:
Unresolved
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T
Key
Summary
Assignee
Reporter
Status
Res
Created
Updated
CHD-1093
Allow shift-select to select multiple rows at once.
Unassigned
Dan Hildebrandt [WGM]
Open
UNRESOLVED
26/Feb/09
01/Aug/09
CHD-934
[Code] In API verify if cURL exists
Unassigned
Joe Geck [WGM]
Open
UNRESOLVED
18/Nov/08
01/Aug/09
CHD-1168
[Custom Fields] Multi chooser searches for "not in list" do not exclude matches
Unassigned
Joe Geck [WGM]
Open
UNRESOLVED
03/Apr/09
01/Aug/09
CHD-1048
[Date] Update the list of english input options (e.g. 2d ago) for easy copy and paste
Unassigned
Joe Geck [WGM]
Open
UNRESOLVED
05/Feb/09
01/Aug/09
CHD-953
Indicate any comments/sticky notes added after last reply in ticket peek view
Unassigned
Damien R
Open
UNRESOLVED
24/Nov/08
01/Aug/09
CHD-1238
[Timezone] Choice to set calendar week from Monday to Sunday
Unassigned
Joe Geck [WGM]
Open
UNRESOLVED
01/Jun/09
01/Aug/09
CHD-1308
[ImpEx] If you only export the Knowledgebase, the defined character-encoding, will never be used.
Unassigned
Joe Geck [WGM]
Open
UNRESOLVED
14/Jul/09
01/Aug/09
CHD-1260
Closed-Ticket Autoreplies need to ignore tickets from helpdesk addresses
Unassigned
Dan Hildebrandt [WGM]
Open
UNRESOLVED
10/Jun/09
01/Aug/09
CHD-1182
[Tickets] If more than one user is viewing the same ticket show it on the ticket display
Unassigned
Robert Middleswarth
Open
UNRESOLVED
10/Apr/09
01/Aug/09
CHD-1054
[Worklist] Option to restore the default columns
Unassigned
Joe Geck [WGM]
Open
UNRESOLVED
07/Feb/09
01/Aug/09
CHD-999
[Helpdesk Setup] Warning that you must have a default helpdesk address to reply from
Unassigned
Joe Geck [WGM]
Open
UNRESOLVED
20/Dec/08
01/Aug/09
CHD-1338
[Permissions] Ability to lock workers from customizing their workspaces
Unassigned
Joe Geck [WGM]
Open
UNRESOLVED
24/Jul/09
01/Aug/09
CHD-1291
[Custom Fields] Password-style custom field
Unassigned
Scott Luther
Open
UNRESOLVED
24/Jun/09
01/Aug/09
CHD-887
[Mail] Ability to change from address on a per reply basis
Unassigned
Joe Geck [WGM]
Open
UNRESOLVED
28/Oct/08
01/Aug/09
CHD-1234
Reviving CHD-856
Unassigned
Mike Queisser (WSU)
Open
UNRESOLVED
27/May/09
01/Aug/09
CHD-1141
[Address Book] Ability to search notes left on organizations
Unassigned
Joe Geck [WGM]
Open
UNRESOLVED
20/Mar/09
01/Aug/09
CHD-1170
[Maintenance] Actions like 'report spam' and 'delete' do not change the 'last updated' field
Unassigned
Joe Geck [WGM]
Open
UNRESOLVED
06/Apr/09
01/Aug/09
CHD-1148
[Imp/Exp] Workflow ticket counts are not carried over accurately
Unassigned
Joe Geck [WGM]
Open
UNRESOLVED
25/Mar/09
01/Aug/09
CHD-1332
Restore F&R behavior
Unassigned
Marc Jauvin
Open
UNRESOLVED
22/Jul/09
01/Aug/09
CHD-762
[Audit Log] Include customer's e-mail address in the Audit Log if they submitted a Support Center ticket
Unassigned
Joe Geck [WGM]
Open
UNRESOLVED
01/Aug/08
01/Aug/09
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