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Cerberus Helpdesk
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T
Key
Summary
Assignee
Reporter
Status
Res
Created
Updated
CHD-2029
[Knowledgebase] The IFRAME on the display page isn't tall enough to read the article content comfortably
Unassigned
Jeff Standen [WGM]
Closed
Duplicate
24/Aug/10
06/Sep/10
CHD-2017
Command-C triggers the "c" hotkey to close a ticket
Unassigned
Dan Hildebrandt [WGM]
Closed
Duplicate
17/Aug/10
17/Aug/10
CHD-2015
[5.1] Workflow an search share the same presets.
Unassigned
Robert Middleswarth
Closed
Won't Fix
16/Aug/10
16/Aug/10
CHD-2007
[5.1] No longer a button to create a task from a ticket. This is a missed part of the workflow on creating new tasks.
Unassigned
Robert Middleswarth
Closed
Duplicate
11/Aug/10
19/Aug/10
CHD-1988
[Recipients] still referred to as requesters in edit window
Unassigned
Joe Geck [WGM]
Closed
Fixed
26/Jul/10
02/Aug/10
CHD-1975
[Snippets] Test button preview isn't swapping out tokens consistently
Unassigned
Joe Geck [WGM]
Closed
Incomplete
13/Jul/10
14/Jul/10
CHD-1970
people data is missing department
Unassigned
Josef Florian
Closed
Won't Fix
09/Jul/10
16/Jul/10
CHD-1947
[Org] Parent Org: only avaible when creating a new org there doesn't seem to be an option to edit or remove an exiting parent org:
Unassigned
Robert Middleswarth
Closed
Won't Fix
14/Jun/10
17/Jun/10
CHD-1940
[Tickets] Access Denied or Invalid Tickets after replying
Unassigned
Joe Geck [WGM]
Closed
Fixed
07/Jun/10
07/Jun/10
CHD-1931
[Send Mail] Auto-response is being queued without requesters or a subject when closed immediately
Unassigned
Joe Geck [WGM]
Closed
Fixed
01/Jun/10
09/Jun/10
CHD-1930
[Address Book] Editing an address throws error on Internet Explorer
Unassigned
Joe Geck [WGM]
Closed
Fixed
01/Jun/10
17/Jun/10
CHD-1924
[Scheduler/Maintenance] Call to a member function delete() on a non-object in message.php on line 515
Unassigned
Jeff Standen [WGM]
Closed
Fixed
29/May/10
14/Jun/10
CHD-1923
Merging ticket by 'ID' does not work
Unassigned
Marc Jauvin
Closed
Fixed
28/May/10
14/Jun/10
CHD-1914
[Knowledgebase] Editing changes from the regular interface (not peek) sends you to a non-index.php URL
Unassigned
Joe Geck [WGM]
Closed
Fixed
24/May/10
14/Jun/10
CHD-1913
[Worklist] Columns, rows per page, and "sort by" preferences not saved between sessions
Unassigned
Joe Geck [WGM]
Closed
Fixed
24/May/10
25/May/10
CHD-1910
Allow fields in e-mail window to be saved with enter key.
Unassigned
Jerry Kano [WGM]
Closed
Fixed
20/May/10
14/Jun/10
CHD-1908
report graphs do not work in MSIE
Unassigned
Niek Beernink - Oxilion
Closed
Fixed
20/May/10
14/Jun/10
CHD-1907
[Broadcast] Set the status for the ticket to be opened with (open/waiting/closed), otherwise newly created tickets constantly fill inboxes during a broadcast.
Unassigned
Jeff Standen [WGM]
Closed
Fixed
19/May/10
15/Jun/10
CHD-1905
[My Account] Always use read all mode not working
Unassigned
Joe Geck [WGM]
Closed
Fixed
19/May/10
25/May/10
CHD-1899
Feedback Capture uses URL, not ticket location
Unassigned
Dan Hildebrandt [WGM]
Closed
Fixed
19/May/10
14/Jun/10
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