Recent History

CHD-1139	[Overview] Bring back the list of 'Waiting' buckets for each group on the sideba ...
CHD-1095	[Applications] Additional projects for us to tackle such as a CMS or blogging pl ...
CHD-1311	[Ticket Display] Move the maximize/minimize buttons to the left side
CHD-1940	[Tickets] Access Denied or Invalid Tickets after replying
CHD-1123	[Watchers / Notifications] A reminder system to handle outstanding replies
CHD-1217	[Auto-Response] A new auto-reply telling customers when their ticket is assigned ...
CHD-2013	[Keyboard Shortcuts] The new jQuery keyboard shortcuts will still trigger when d ...
CHD-1338	[Permissions] Ability to lock workers from customizing their workspaces
CHD-1425	memory issues with dealing with incoming attachments
CHD-1308	[ImpEx] If you only export the Knowledgebase, the defined character-encoding, wi ...
CHD-1011	IF a ticket is moved to a group no notifications are sent
CHD-2008	[5.1] My entire managerment team requested having the overview tab brought back. ...
CHD-1111	[Permissions] Ability to make groups of the address books private by blocking re ...
CHD-1761	Please add a Reply to All Button for replying to tickets.
CHD-2016	[5.1] Returning to the Home / My Work selects the previous tab in the list durin ...
CHD-1297	[Support Center] SSO plugin for Wordpress
CHD-1873	Make the audit log searchable when it's enabled.
CHD-1509	Allow Requester to Rate Interaction with Workers
CHD-1141	[Address Book] Ability to search notes left on organizations
CHD-1908	report graphs do not work in MSIE