WebGroup Media LLC - Projects

Recent History


CHD-1139   [Overview] Bring back the list of 'Waiting' buckets for each group on the sideba ...
CHD-1095   [Applications] Additional projects for us to tackle such as a CMS or blogging pl ...
CHD-1311   [Ticket Display] Move the maximize/minimize buttons to the left side
CHD-1940   [Tickets] Access Denied or Invalid Tickets after replying
CHD-1123   [Watchers / Notifications] A reminder system to handle outstanding replies
CHD-1217   [Auto-Response] A new auto-reply telling customers when their ticket is assigned ...
CHD-2013   [Keyboard Shortcuts] The new jQuery keyboard shortcuts will still trigger when d ...
CHD-1338   [Permissions] Ability to lock workers from customizing their workspaces
CHD-1425   memory issues with dealing with incoming attachments
CHD-1308   [ImpEx] If you only export the Knowledgebase, the defined character-encoding, wi ...
CHD-1011   IF a ticket is moved to a group no notifications are sent
CHD-2008   [5.1] My entire managerment team requested having the overview tab brought back. ...
CHD-1111   [Permissions] Ability to make groups of the address books private by blocking re ...
CHD-1761   Please add a Reply to All Button for replying to tickets.
CHD-2016   [5.1] Returning to the Home / My Work selects the previous tab in the list durin ...
CHD-1297   [Support Center] SSO plugin for Wordpress
CHD-1873   Make the audit log searchable when it's enabled.
CHD-1509   Allow Requester to Rate Interaction with Workers
CHD-1141   [Address Book] Ability to search notes left on organizations
CHD-1908   report graphs do not work in MSIE